Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

*** Items must have the original tags and packaging on them. They cannot be any signs of wear or damage or your item(s) will not be accepted for return**

Ship items back to me within: 7 days of delivery
Request a cancellation within: 24 hours of purchase

The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me at sales@flyingbirdjewelry.com